| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Delivered by dedicated courier. Minimum order £250 for free delivery, under £250 but over £100 : £15.65, under £100 : £19.27 charge. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days (uk only). International orders are generally received in under 10 working days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee 12 Month guarantee on power supplies 18 Month guarantee on LED products |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1274 768 347 (International +44 +44 (0) 1274 768 347) or fax us on or write to us at Appleby House Walker Terrace Bradford BD4 7HJ United Kingdom |
| Privacy Policy Anything-LED do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. TERMS OF WEBSITE USE This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.anything-LED.com ("our site"). Please read these terms of use carefully before you start to use our site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site. INFORMATION ABOUT US www.anything-LED.com is a site operated by Applelec Sign Components Ltd ("We"). We are registered in England and Wales under company number 03666296 and have our registered office at 3 Greengate, Cardale Park, Harrogate, North Yorkshire, HG3 1GY. Our main trading address is Appleby House, Walker Terrace, Bradford BD4 7HP. Our VAT number is 746325624. We are a limited company. ACCESSING OUR SITE Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or to our entire site. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them. INTELLECTUAL PROPERTY RIGHTS We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. RELIANCE ON INFORMATION APPEARING ON OUR SITE Commentary and other materials and/or images appearing on our site are not intended to be relied upon nor to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. OUR SITE CHANGES REGULARLY We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. OUR LIABILITY The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, the following are hereby expressly excluded: " All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. " Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: " loss of income or revenue; " loss of business; " loss of profits or contracts; " loss of anticipated savings; " loss of data; " loss of goodwill; " wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. PRIVACY POLICY This statement sets out how we process information about you ("Personal Data") when you visit our site. Examples of Personal Data include your name, address, email address and telephone number. By using our site, you consent to such processing and you warrant that all Personal Data provided by you is accurate. (a)You may visit our site to view the information appearing on our site and, whilst doing so, you may remain anonymous. Although you do not provide us with any Personal Data during this process, we may record the type of browser and the operating system that you use to access our site, any pages accessed during your visit and the number of visits you make. We do this to ensure that our site provides relevant information and to maintain and improve our internal quality control standards. Any cookies used by our site to recognise you when you visit our site do not contain any references to your Personal Data. (b) We will collect and utilise your Personal Data to follow up requests that you make via our website. For example, your contact information will be required when you request a quotation or when you ask us to provide you with technical assistance with respect to any products appearing on our website. (c) We may use your Personal Data to inform you about goods, services or promotions which we think may be of interest to you from time to time. If you are not an existing customer and you would like us to provide you with such information, please provide us with your contact details by sending them to us at the address/email address listed on the Contact page of our site, indicating the manner in which you would prefer to be contacted. Please note that if at any time any customer no longer wishes to receive such information from us, they may opt-out of doing so by printing 'UNSUBSCRIBE' on return emails to us or by writing to us at the address listed on our Contact page. (d) We will only disclose your Personal Data to third parties for credit reference purposes or where we fall under a legal obligation to do so. (e) The Data Protection Act 1998 (the "Act") gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a £10 fee to meet our costs in providing you with details of any of your Personal Data that we are holding. TRANSACTIONS CONCLUDED THROUGH OUR SITE Contracts formed through our site or as a result of visits made by you are governed by our terms and conditions. VIRUSES, HACKING AND OTHER OFFENCES You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it. LINKS FROM OUR SITE/THIRD PARTY RESOURCES Where our site contains links to other sites and/or resources provided by third parties, these are provided for your information only. We have no control over the contents of those sites and/or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. JURISDICTION AND APPLICABLE LAW The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use are governed by English law. VARIATIONS We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. YOUR CONCERNS If you have any concerns about material which appears on our site, please contact info@anything-led.com Thank you for visiting our site. TECHNICAL ASSISTANCE TERMS AND CONDITIONS Anything-LED.com (We) provide technical assistance with respect to products sold by us (Goods). You may avail yourself of this free service via the instructions posted on the Technical Resources page of our website at www.anything-LED.com (our site) or by calling Anything-LED.com Technical on 01274 768347 (the Helpdesk). You agree that any technical assistance provided to you is subject to the following Terms and Conditions: 1. Any technical assistance information appearing on our site is expressly subject, without limitation, to our Terms of Website Use [see above]. 2. Hours of operation for Helpdesk technical assistance, excluding Bank Holidays, shall be Monday to Friday, 9:00am to 5:00pm. 3. Helpdesk staff may, at their discretion, limit any call requesting technical assistance to one issue or one question per call. 4. Only products currently sold by Anything-LED.com may form the basis for any Helpdesk technical assistance request. 5. Any and all technical assistance is provided without any guarantees, conditions or warranties. Any liability for and/or risk arising out of the installation, use, performance or maintenance of any Goods remains with you and all warranties, conditions and other terms implied by statute, common law or equity are, to the fullest extent permitted by law, hereby excluded, save that nothing herein shall limit or exclude our liability for death or personal injury resulting from our negligence, or for fraudulent misrepresentation. 6. Should you wish to return any Goods to us because you allege that such Goods are faulty, you must follow our returns procedure by obtaining an RMA number from us and quoting the RMA number on the original packaging, which must be returned to us together with the Goods. We will examine the Goods upon their return and, if we agree that the Goods are faulty, we will issue you with replacement Goods, with or without any additional charges that we may impose for their replacement, in our sole discretion. 7. The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, these Terms and Conditions. These Terms and Conditions are governed by English law. |